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BEEGIFTS PRIVACY POLICY
BEEGIFTS, of No. 1, Carclew Road, Mylor Downs, Falmouth, Cornwall, United Kingdom, TR11 5UN, herein referred to as ‘Beegifts’ or ‘We’, have created this privacy statement (‘Statement’) in order to demonstrate our firm commitment to the privacy of the details that You provide to us when using this web site. In this Statement, references to “You” and “Your” are references to the User i.e. the person (or company) visiting www.beegifts.com (the ‘Site’). When You use the Site, You are consenting to the practices set forth in this Statement. It applies to information We collect about Users of our Site and amongst other things, this Statement describes what personally identifiable information “Personal Information” We collect from You, how and when it is used, how We protect it and who has access to it. This Statement incorporates our Beegifts Cookie Policy, the Beegifts Terms of Use and the Beegifts Purchase Policy by this reference.
1. YOUR ACCEPTANCE OF THE STATEMENT
This Statement governs Your use of the Site, including any dispute concerning privacy. By using the Site, You accept this Statement in full. You should read the Statement carefully and ensure that You understand its effect before proceeding to use the Site. We reserve the right to modify this Statement at any time without notice by posting the changes on this page. Your continued use of any portion of the Site following the posting of the updated Statement will constitute Your acceptance of the changes. Unless otherwise indicated, all definitions used in the Purchase Policy shall apply to this Privacy Policy.
2. WHAT INFORMATION IS COLLECTED AND HOW IS THE INFORMATION USED?
Personal Information
The Site asks You to provide various types of Personal Information to enhance the quality of the services We can provide to You and the more accurate the information You provide, the better We are able to respond to Your requirements. As part of the process of using the Site, We require You to give us Personal Information (like Your name, address and/or email address) and when placing an order for Products, Beegifts needs to collect details such as the names, postal addresses and email addresses of Customers or potential Customers. This Personal Information may need to be passed on to third party companies or service providers for the sole purpose of fulfilling the business services only and not for the purposes of making marketing communications, unless You have expressly consented to this being undertaken by a third party.
You acknowledge that Your Personal Information may be used by Beegifts to contact You by post, phone or by electronic mail when necessary in connection with transactions entered into by You on the Site. From time to time, Beegifts may contact You by post or by electronic mail, with information or offers regarding upcoming Products, promotions, services or customer surveys.
OPTING OUT: If You do not wish to be contacted by Beegifts in respect of future marketing communications such as these, please contact Beegifts by sending an email to [email protected] with “URGENT – UNSUBSCRIBE REQUEST” in the subject line or send Your request by post to Beegifts at the contact address below.
Your Personal Information is used solely by Beegifts for the sole purposes of enabling Beegifts to transact and/ or communicate with You and to provide You with information about its Products (and Services) and is not shared with any person or company without the express consent of the other in writing. Any Personal Information that is held with Beegifts shall be retained in accordance with the Data Protection Act 1998 and related legislation and/ or our retention schedule culminating in its permanent deletion.
Other de-personalised information which does not record Personal Information as such, rather information such as the date of the visit to the Site, the path taken, the browser used, the IP address etc is used primarily to aid the technical administration of the Site, to better understand how the Site is functioning for Users and to draw conclusions upon demographic information.
Financial Information
If You are ordering a Product (or a Service), We may require You to provide us with Financial Information (like Your account or credit card numbers) in order to authorise payment and bill You for the Products (or Services). When You order and purchase Products (or Services) on the Site, Your consent is given to provide Your Financial or Personal Information to those third parties necessary to process Your transactions with us, such as credit card companies and banks. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Except as provided above, We will not share Financial Information with third parties without Your prior consent.
3. WHO HAS ACCESS TO THE INFORMATION?
Disclosure of Your Personal Information and Financial Information in Compliance with Laws
You should be aware that We may release Your Personal Information or Financial Information when We believe it is necessary to comply with laws or regulations, to assist law enforcement, to enforce the terms under which You transacted with Beegifts, or to protect the rights, property or safety of Beegifts, users of the Site or others.
Transfer of Your Personal Information and Financial Information Outside Of the EEA
From time to time, We may transfer Your Personal Information and/or Financial Information to a related company, agent or contractor in order to improve our Services or to assist our security, credit risk or fraud protection activities. Such companies may be located outside of the EEA including in the United States and You consent to the transfer of Your Personal Information and Financial Information to such companies for the purposes set out in this paragraph, in accordance with this Statement and as permitted by the Data Protection Act 1998 and related legislation from time to time.
Transfer of Personal Information in Event of Sale of Beegifts or Its Assets
In the event that Beegifts is sold, or transfers some of its assets to another party, Your Personal Information could be one of the transferred assets. If Your Personal Information is transferred, its use will remain subject to this Statement. Your Personal Information will be passed on to a successor in interest in the event of a liquidation or administration of Beegifts.
Other Sites/Third Party Vendors and their Privacy Policies and Cookie Policies
This Site may contain links to other websites. Beegifts is not responsible for the privacy practices or the content of such web sites or for the privacy policies, cookie policies and practices of other third parties, and so You should be careful to read and understand those websites’ policies independently.
4. HOW DO WE PROTECT YOUR INFORMATION?
The privacy and protection of Your Personal Information is important to us. In addition, any User statistics that We may provide to prospective partners regarding Your usage are provided in the aggregate only and do not include any individually identifiable information. You acknowledge that email messages sent over the internet are not encrypted and are not secure. Despite efforts to protect Your Personal Information, We cannot ensure or warrant the security of any information You transmit to us, or to or from our online Services. You accept that Beegifts cannot be held liable for any breaches of confidentiality that may occur as a result of the use of email. If there is any sensitive or confidential information which You do not wish to communicate by email, please contact Beegifts by telephone or post to arrange an alternative method of communication. You transmit all such information at Your own risk. However, once We receive Your transmission, We use our best efforts to ensure its security on our systems. The Site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use 128 bit industry standard Secure Server Software (SSL) for Your transactions with us. It encrypts all of Your Personal Information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
5. COOKIES
For information about cookies and how they are used on this website, visit our Beegifts Cookie Policy.
6. COMPLAINTS OR QUERIES
Beegifts tries to meet the highest standards when collecting and using Personal Information. For this reason, We take any complaints We receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures. This Statement does not provide exhaustive detail of all aspects of Beegifts’s collection and use of Personal Information. However, We are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.
7. ACCESS TO PERSONAL INFORMATION
Beegifts tries to be as open as it can be in terms of giving people access to their Personal Information. Individuals can find out if We hold any Personal Information by making a ‘subject access request’ under the Data Protection Act 1998. If We do hold information about You We will let You have a copy of that information. To make a request to Beegifts for any Personal Information that We may hold, You need to put the request in writing addressing it to the address provided below.
8. HOW TO CONTACT US
Requests for information about our Statement or a ‘subject access request’ can be emailed to [email protected] or by writing to:
BEEGIFTS (Internal Compliance Department)
No.1 Carclew Road
Mylor Downs
Falmouth
Cornwall
United Kingdom
TR11 5UN
9. CHANGES TO THIS STATEMENT
We keep our Statement under regular review. This Statement was last updated on 18 September 2012.